Order fulfillment
Shipping & Delivery
How we source your plants locally and get them to your door.
Local pickup
Once you order, we shop trusted local nurseries and hand-select your plant. Orders are typically ready within 1–2 business days. You'll receive an email or text when it's ready for pickup. Bring a suitable vehicle — specimen trees and large containers can be heavy and require an open bed or trailer.
Local delivery
We deliver throughout our local service area. Delivery fees are calculated at checkout based on your zip code and the size of your order. Delivery is scheduled on a first-come, first-served basis, usually within 3–7 business days of order placement.
Someone must be present to receive the delivery unless prior arrangements have been made. We are unable to leave plants unattended at the curb without a signature or explicit written consent.
Planting & installation
For an additional fee, our crew can plant and install your purchase. Installation is scheduled separately from delivery and depends on weather, site access and our crew calendar. Request an estimate through our contact form to schedule planting.
Outside our area
At this time we do not ship plants by mail or freight outside our local delivery area. Living plants are sensitive to transit time and temperature, and we want them to arrive in the same condition we hand-selected them in. If you're outside our area, please reach out — we may be able to point you to a good local nursery near you.
Order timing
Orders placed after 12pm on Saturday or on a holiday are processed the next business day. During peak spring and fall seasons, pickup and delivery windows may run longer than usual. We'll always communicate the expected timeline when we confirm your order.
This policy is provided as a general guide. On Time Landscaping LLC reserves the right to update delivery terms at any time. Questions? Call (908) 332-2115 or email Ontimelandscapingbridgewater@gmail.com.
